Our mission is to provide cost-effective and efficient solutions by translating fixed costs into variable costs. We understand the unique needs of each client and tailor our services to connect them with the right Virtual Assistant (VA).
Role Description
We are seeking a Technical Lead Specialist to join our team and play a pivotal role in streamlining our digital operations. This role will be responsible for addressing and resolving technical issues across a range of platforms and applications, ensuring the smooth functioning of our digital ecosystem.
Benefits
- Compensation package of $7 hourly (Monday to Friday / Full-Time)
- Constant development of your English level as you will be performing in that language.
- Be part of our client's business and increase your experience with another culture.
- Create your own comfortness to work as you will have your own space to do so.
- Growing opportunity in the Marketing department.
Qualifications
- Proven experience in technical troubleshooting, especially with platforms like Zapier, Google Sheets, Google Tag Manager, and other analytics tools.
- Experience with a Customer Relationship Management Tool -CRM- (GoHighLevel as preferred)
- Strong analytical and problem-solving skills.
- Familiarity with lead tracking systems and pixels.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- High attention to detail and a focus on task completion.
- Demonstrated proactivity in identifying and resolving issues before they escalate.
Responsibilities
- Agency Technical Support: Provide technical assistance to agencies, addressing any errors or issues they might face.
- Agency Lead Tracking: Ensure the correct installation and functioning of tracking pixels across all digital platforms. Monitor lead tracking systems to ensure accuracy and efficiency.
- Email List Technical Errors: Monitor and resolve any technical issues impacting our email lists. Ensure all subscriber data is accurate and up-to-date.
- Lighting Leads Tech Issue Management: Follow up with any technical issues arising with the Lighting Leadz platform.
- Lead Flow Oversight: Monitor and ensure that the lead flow process is functioning correctly and efficiently.
- Continuous Improvement & Proactivity: Proactively identify areas for technical improvement, offering solutions and implementing changes as necessary.
- Zapier Flow Management: Diagnose, troubleshoot, and resolve issues related to Zapier integrations. Ensure seamless data flow and integration across various platforms.
If you're interested or if you feel you're the one for this position, don't hesitate to apply with us through this via or through recruitment@valocator.com (please on the subject write the position you're applying for)
